Employment Opportunities
Located five minutes from the beautiful town of Revelstoke, BC, Revelstoke Mountain Resort (RMR) is the only resort world-wide that offer lift, cat, heli and backcountry skiing from one village base. To add to the list of accolades, RMR has the highest lift-accessed vertical drop in North America, access to 515,000 acres and receives an average of 50 feet of snow each year.
Take advantage of the Pre-Season Season Pass Sale - Don’t worry, if you land a job with us, we’ll give you a FREE Season Pass and refund your original season pass purchase.
Does this sound like a place you want to be?
We are currently accepting applications for the following positions:
Core Roles
Resort Sales Associate
Lift Operations Supervisor
2010/2011 Seasonal Roles
Snow School Professional
Rental Technicians
Repair Technicians
Retail Cashiers
Guest Service Agents
Ground Crew
Lift Attendants/Operators
Revelstoke Mountain Resort, Sotheby’s International Realty and Selkirk Tangiers Heli Skiing are looking for a Sales Associate to work at our downtown sales location. The primary role of the Resort Sales Associate is to generate new sales in all aspects of the resort, while assisting walk-in guests and answering sales related phone calls and emails.
Responsibilities:
- Sell all aspects of the Resort
- Track and follow up with sales leads in a timely manner
- Prospecting, cold calling and developing new business
- Greet and assist all walk-in guests
- Answer guest inquiries in all aspects to RMR’s operation and the town of Revelstoke
- Deal with complaints and resolve any issues that arise in regards to all aspects of RMR’s operation
- Daily retail inventory tracking and presentation
- Create and maintain an exceptional location presentation/image
- Liaise with other departments to ensure Resort standards are met
Requirements:
- Proven sales experience
- Excellent prospecting and qualifying skills
- Excellent communications skills
- Experience in the ski industry/tourism is an asset
- Excellent customer service skills
- Ability to work in a fast paced environment
- Previous cash handling experience
- Extensive knowledge of Microsoft Office and Windows based applications
- Attention to detail
- Team player
- Self motivated, ability to work independently
- Energetic, outgoing, enthusiastic, friendly and service oriented
- Mature and well-groomed
If you are interested in being considered for this position, please submit your cover letter and resume to dsculnick@revelstokemountainresort.com. Only complete application packages and those able to interview in person will be considered for this position.
No phone calls please. Only suitable candidates will be contacted.
Revelstoke Mountain Resort is currently recruiting for a year-round, full-time Lift Operations Supervisor. This is a salaried position that will start on October 1, 2010. Salary will be based on qualifications and experience.
Responsibilities:
- Motivate and lead the Lift Operations team
- Schedule and supervise lift operators/attendants
- Ensure the safe operation of all lifts
- Develop and maintain department standards of conduct
- Create and maintain a postive work environment
- Liaise with other departments to ensure open lines of communication
Requirements:
- Grade 12 Education
- CWSAA Train the Trainer
- Minimum of four years lift operations/supervisory experience
- Well versed in the BC Safety Authority Z98 Code
- Demonstrated leadership skills
- Excellent communication skills
- Mature, friendly and well groomed
- Attention to detail
If you are interested in being considered for this position, please email your cover letter and resume to Steve Parsons at sparsons@revelstokemountainresort.com. Please title the subject of your email as "Lift Operations Supervisor Application". Please note that only applicants that are being considered for the position will be contacted for interviews or further information.
No phone calls please. Only suitable candidates will be contacted.
The Revelstoke Outdoors Centre or the ROC is looking for a handful of specialized Pros to complete its Snow School roster for the 2010/2011 season and beyond. As there are very few positions to be filled we are looking for Pros that are dual certified with a primary emphasis on Ski Instruction and applicants that speak multiple languages.
Overview of the Position
Snow School Pros are responsible for teaching people of all ages to improve their skills and abilities on the hill. A priority is put on providing excellent customer service to all guests and other resort employees. A Pro’s goal is to enhance the experience of everyone they meet and to ensure good memories that promote return visits. All Pros will be encouraged to be dual certified and increase their level of certification.
Minimum Education, Experience and Requirements:
- CSIA and CASI Level 1 or equivalent
- Enjoy working with people
- Ability to teach both children and adults
- Ability to work outside in all weather conditions
- Bondable
- Comply with company and department grooming standards
- There will be other tasks asked of you other then teaching
You will want to be a Snow School Pro if:
- You have a passion to work out side on the slopes
- You have a passion for people
- Take pleasure in creating a memorable experience for a guest
- You can work with a flexible schedule
Perks of the Position:
- Free Season Pass
- The satisfaction of helping people of all ages develop new skills on the mountain
- Get paid to Ski or Ride
- Staff Discounts available on Food, Retail, Rentals, Ski/Board Lessons, Heli and Cat Skiing
- Reciprocal deals on lift tickets at other mountains
Wage will be based on certifications and commissions are available.
If you are interested in being considered for this position, please e-mail your cover letter and resume to Dan Sculnick at dsculnick@revelstokemountainresort.com. Only resumes that come complete with a cover letter and two current/relevant references will be accepted. Please note that only applicants that are being considered for the position will be contacted for interviews or further information.
No phone calls please. Only suitable candidates will be contacted.
Rental Technicians are responsible for fitting guests with the appropriate equipment for their needs. This team is customer focused and plays a key role in creating a memorable experience for their guests.
Responsibilities:
- Maintain and prepare all equipment rentals following all applicable safety protocol
- Ensuring the guest accurately completes the rental form
- Proper fitting of rental equipment for the guests’ skill level
- Check rental equipment for damage when returned
Requirements:
- Excellent customer service skills
- Excellent sales skills
- Able to work in a fast paced environment
- Team Player
- Self motivated, able to work independently
- Mature, friendly and well groomed
If you are interested in being considered for this position, please Complete the Seasonal Application Form and submit it along with your cover letter and resume to employment@revelstokemountainresort.com.
No phone calls please. Only suitable candidates will be contacted.
Repair Technicians are responsible for repairing and tuning the rental fleet and guest equipment as well as helping out in the rental shop with equipment selection and binding adjustments.
Responsibilities:
- Become familiar and confident with all product knowledge
- Assess the repair/tuning needs for guests
- Repair and tune equipment
- Ensure customer satisfaction
Requirements:
- Previous experience/knowledge
- Excellent customer service skills
- Excellent sales skills
- Excellent organizational skills
- Attention to detail
- Must be able to do some physical labor
If you are interested in being considered for this position, please Complete the Seasonal Application Form and submit it along with your cover letter and resume to employment@revelstokemountainresort.com.
No phone calls please. Only suitable candidates will be contacted.
Retail Cashiers are responsible for assisting customers with products and purchases. This team is friendly and fun, with a passion for ski/board fashion and merchandise.
Responsibilities:
- Inventory, sell and display sports gear and logo wear
- Assist guests with the selection of merchandise
- Become familiar and confident with product knowledge
- Ensure all products are well stocked, the store is clean and tidy
- Daily cashouts
Requirements:
- Experience in the ski industry or a retail atmosphere
- Excellent customer service skills
- Excellent sales skills
- Attention to detail
- Previous cash handling experience
- Mature, friendly and well groomed
- High School diploma
If you are interested in being considered for this position, please Complete the Seasonal Application Form and submit it along with your cover letter and resume to employment@revelstokemountainresort.com.
No phone calls please. Only suitable candidates will be contacted.
Guest Service Agents are responsible for providing guests with outstanding customer service and a positive guest experience. This team is customer focused and assist's guests with selling lift ticket products and answering questions regarding all other areas of the Resort. This team is also responsible for ticket checking and validating tickets and season passes to prevent fraud.
Responsibilities:
- Answer guest inquiries and complaints in a professional manner
- Sell lift tickets, passes, and any other Resort products
- Provide the guest with general Resort and town information
- Manage Lost and Found articles
- Daily Cashouts
- Ticket checking
- Ticket and Pass fraud control
Requirements:
- Experience in the ski industry or a guest relations type atmosphere
- Excellent customer service skills
- Excellent sales skills
- Ability to work in a fast paced environment
- Previous cash handling experience
- Attention to detail
- Team player
- Mature, friendly and well-groomed
If you are interested in being considered for this position, please Complete the Seasonal Application Form and submit it along with your cover letter and resume to employment@revelstokemountainresort.com.
No phone calls please. Only suitable candidates will be contacted.
The Ground Crew is responsible for organizing parking lot set up and presentation, directing traffic to parking areas, assisting guests with parking, snow removal and general property maintenance. This team is well organized and has a passion for the outdoors.
Responsibilities:
- Daily set up of parking areas
- Organizing and coordinating guest parking
- Snow removal around lodges and facilities
- Provide guests with general Resort information
Requirements:
- Must have a passion for the outdoors
- Must be able to do some physical labor
- Strong communication skills
- Excellent organizational skills
- Able to work in a fast paced environment
- Team Player
- Self motivated, able to work independently
- Mature, friendly and well groomed
If you are interested in being considered for this position, please Complete the Seasonal Application Form and submit it along with your cover letter and resume to employment@revelstokemountainresort.com.
No phone calls please. Only suitable candidates will be contacted.
Lift Attendants/Operators are responsible for the safe loading and unloading of guests and the efficient operation of the lift. This team has a key role in exceeding guest service expectations, by creating a friendly and positive atmosphere.
Responsibilities:
- Set up and take down/maintenance of lift line equipment such as ramps, mazes and signs
- Assist guests with loading and unloading
- Ensure the safe operation lifts
- Assist with organizing guests efficiently onto the lift
- Answer guest inquiries
Requirements:
- Must have a passion for the outdoors
- Must be able to do some physical labor
- Excellent communication skills
- Mature, friendly and well groomed
- Team Player
- Self motivated, able to work independently
If you are interested in being considered for this position, please Complete the Seasonal Application Form and submit it along with your cover letter and resume to employment@revelstokemountainresort.com.
No phone calls please. Only suitable candidates will be contacted.